Legal agreement governing your use of koi234 betting services. Please read carefully before creating an account or placing bets.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
In these Terms and Conditions, unless the context otherwise requires:
By accessing the koi234 website, creating an account, depositing funds, or placing bets, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use koi234 services.
These Terms and Conditions constitute a legally binding agreement between you and koi234. We reserve the right to modify these terms at any time without prior notice. Modifications will be effective immediately upon posting to the website. Your continued use of koi234 services following any changes constitutes acceptance of the revised terms. We recommend reviewing these Terms and Conditions periodically to stay informed of any updates.
Supplementary terms and conditions may apply to specific promotions, bonuses, or gaming products offered by koi234. In the event of any conflict between these general Terms and Conditions and specific promotional terms, the specific terms shall prevail to the extent of the conflict.
To create an account and use koi234 services, you must meet the following eligibility criteria:
You must be at least 21 years of age as of the date of account registration. Online gambling is restricted to adults only. koi234 takes underage gambling seriously and employs age verification measures during the KYC process. If we discover that an account was created by a person under 21 years of age, the account will be immediately suspended, all funds forfeited, and any winnings voided.
You must be a resident of Indonesia or legally present in Indonesia at the time of registration and when placing bets. koi234 services are designed specifically for the Indonesian market and comply with Indonesian banking, payment, and consumer protection standards.
You must have full legal capacity to enter into a binding contract. You must not be restricted from gambling by any court order, self-exclusion program, or legal prohibition. You represent and warrant that you are not prohibited from using online betting services under the laws applicable to your jurisdiction of residence.
Each Player is permitted to hold only one account with koi234. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited. If we detect that a Player has opened multiple accounts, we reserve the right to close all accounts, void all bets, and forfeit all balances and winnings across all accounts.
koi234 requires all Players to complete KYC verification by submitting a valid Indonesian identity card (KTP) and a current photograph. This one-time verification process typically takes 2-4 hours and must be completed before your first withdrawal. Failure to complete KYC verification will result in withdrawal restrictions.
To create an account with koi234, you must provide accurate, current, and complete information during the registration process. Required information includes:
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. All activity conducted through your account will be deemed to have been authorized by you, and you will be held liable for all bets, deposits, and withdrawals made using your account credentials.
If you suspect that your account has been compromised or accessed without your authorization, you must notify koi234 customer support immediately via live chat, WhatsApp, or email. We will take appropriate action to secure your account, which may include temporarily suspending access while we investigate.
koi234 is committed to preventing money laundering, fraud, and underage gambling. As part of our compliance obligations, we require all Players to complete KYC verification before processing withdrawal requests. You must submit a clear photograph of your Indonesian KTP (identity card) and a recent selfie for identity verification purposes. KYC documents are reviewed within 2-4 hours during WIB business hours. Once verified, your account will be marked as KYC-approved and you will be able to request withdrawals without further documentation requirements.
koi234 accepts deposits via a wide range of Indonesian banking and e-wallet options, including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50.000. There is no maximum deposit limit, though individual payment methods may impose their own transaction limits.
Deposits are typically credited to your koi234 account instantly. In rare cases where a deposit is delayed, please contact customer support with your transaction reference number for assistance. You must only deposit funds from a bank account or e-wallet registered in your own name. Third-party deposits (deposits from accounts not registered in your name) are strictly prohibited and will be returned to the source account.
You may request a withdrawal of your available account balance at any time, subject to the following conditions:
koi234 does not charge any fees for withdrawals. However, your bank or e-wallet provider may impose their own transaction fees, which are beyond our control. In the event of unusual withdrawal patterns or suspected fraudulent activity, we reserve the right to conduct additional verification checks before processing a withdrawal request.
koi234 complies with international anti-money laundering (AML) standards. We reserve the right to request additional documentation, such as proof of address, proof of income, or source of funds verification, if we have reasonable grounds to suspect money laundering or other illicit activity. Failure to provide requested documentation may result in account suspension and withdrawal restrictions.
koi234 offers a variety of bonuses and promotions to Players, including but not limited to welcome bonuses, deposit bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions that will be clearly stated in the promotional material. By accepting a bonus, you agree to be bound by the applicable bonus terms.
Most bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before the bonus funds and any winnings derived from them can be withdrawn. Wagering requirements vary by promotion and will be clearly stated. For example, a bonus with a 10x wagering requirement means you must place bets totaling 10 times the bonus amount before you can withdraw.
Different game types contribute differently to wagering requirements. Typically, slots contribute 100%, sports betting contributes 50-100% depending on odds, and live casino games may contribute 10-20%. Specific contribution rates will be stated in each promotion's terms.
koi234 reserves the right to void bonuses, cancel winnings, and close accounts if we detect bonus abuse or fraudulent activity. Examples of bonus abuse include but are not limited to: creating multiple accounts to claim the same bonus multiple times, making minimum-risk bets designed solely to meet wagering requirements (e.g., betting on all outcomes of an event), and colluding with other Players to manipulate bonus outcomes.
All bets are subject to acceptance by koi234. We reserve the right to refuse or limit any bet at our sole discretion, particularly in cases of suspected collusion, error, or fraudulent activity. Once a bet is accepted and confirmed in your betting history, it cannot be canceled or modified.
Sports bets are settled based on the official result as declared by the relevant governing body (e.g., FIFA for football, the respective league association for BRI Liga 1 matches). If an event is postponed or abandoned, bets will be voided unless the event is rescheduled and completed within 48 hours. Detailed rules for specific bet types (e.g., Asian handicap, over/under, correct score) are available in the sports betting rules section of our website.
All casino games (slots, live casino, table games) use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. The house edge and Return to Player (RTP) percentages for each game are determined by the game provider and are publicly available. koi234 does not manipulate game outcomes.
koi234 offers togel betting on draws from Togel Singapore, Togel Hongkong, Togel Sydney, and Togel Macau. Results are determined by the official lottery organizations conducting these draws. koi234 has no influence over draw outcomes. All draw times are displayed in WIB timezone. Bets must be placed before the published draw time to be valid for that draw.
koi234 is committed to promoting responsible gaming practices. We recognize that while most Players gamble for entertainment, some individuals may develop problematic gambling behaviors. We provide comprehensive tools and resources to help Players maintain control over their betting activity.
Players may self-exclude from koi234 for periods of 24 hours, 7 days, 30 days, 90 days, 6 months, or permanently. During a self-exclusion period, you will not be able to log in, deposit funds, or place bets. Self-exclusion can be activated immediately through your account settings or by contacting customer support.
Players may set daily, weekly, or monthly deposit limits and loss limits through their account settings. Limit decreases take effect immediately, while limit increases require a 24-hour cooling-off period to prevent impulsive decisions.
If you feel that gambling is causing problems in your life—financially, emotionally, or in your relationships—please reach out for help. Contact our customer support team to discuss self-exclusion options or limits. Support is available 24/7 via live chat, WhatsApp, or email.
The following activities are strictly prohibited when using koi234 services:
Violation of these prohibited activities may result in immediate account suspension, forfeiture of funds, voiding of bets and winnings, and permanent ban from koi234 services. In cases of suspected criminal activity, we reserve the right to report the matter to relevant authorities.
koi234 provides betting and gaming services on an "as is" and "as available" basis. While we strive to maintain a reliable and secure platform, we cannot guarantee uninterrupted access or error-free operation. To the fullest extent permitted by law, koi234 shall not be liable for:
In the event of a dispute regarding a bet outcome or account balance, koi234's decision shall be final and binding. Our maximum liability to you for any claim arising from your use of our services shall not exceed the amount of your account balance at the time of the claim.
You may close your koi234 account at any time by contacting customer support. Upon account closure, you may withdraw your remaining account balance subject to standard withdrawal procedures. koi234 reserves the right to suspend or permanently terminate your account without prior notice if:
Upon termination for cause, koi234 reserves the right to forfeit your account balance and void any pending bets or withdrawals.
These Terms and Conditions shall be governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from your use of koi234 services shall be resolved through good faith negotiation between you and koi234. In the event that a dispute cannot be resolved amicably, you agree to submit the matter to binding arbitration or mediation as determined by koi234.
You acknowledge that online gambling laws vary by jurisdiction and that you are solely responsible for ensuring that your use of koi234 services complies with all laws applicable to you.
If you have any questions about these Terms and Conditions or require assistance with your koi234 account, please contact our customer support team:
Our customer support team is available 24 hours a day, 7 days a week, with native Indonesian-speaking agents ready to assist you with any questions, concerns, or technical issues.
You must be at least 21 years old to create an account and use koi234 services. Age verification is required during KYC.
Keep your login credentials confidential. You are responsible for all activity conducted through your account.
Minimum deposit and withdrawal: Rp 50.000. KYC verification required before your first withdrawal.
All bonuses have specific wagering requirements. Read promotional terms carefully before opting in.
Use self-exclusion and limit-setting tools to maintain control. Contact support if gambling becomes problematic.
Multiple accounts, bonus abuse, and automated betting are strictly prohibited and will result in account closure.
Our customer support team is available 24/7 to answer any questions about these Terms and Conditions or your koi234 account.
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